What does Curbee offer for customer booking and communication?

How can customers book mobile service?

Curbee supports guided booking for dealership teams and customer-facing scheduling. Customer booking can be offered through a dealership-specific web link or embedded on your website. Available services and pricing display reflect your dealership's configuration.

How are customers kept informed?

Curbee supports automated appointment communication. Its June 2026 product update describes notifications when a technician is on the way and has arrived, along with appointment reminders and calendar options in confirmation emails.

These capabilities help customers understand what is happening around their visit and can reduce the need to contact the dealership for an update.

What should we review for our dealership?

During your evaluation, ask to see the customer journey from the initial booking through the visit. Discuss how customers will find your booking experience, which messages fit your program, and how your team handles questions that need a person.

It is also worth reviewing how mobile service will be explained alongside your existing service options, so customers can choose a suitable appointment with clear expectations.

Book a Curbee demo to see the experience.